The Application of Fuzzy Multi-Criteria Methods for the Selection of Digital Platforms for the Improvement of the Learning Process at Universities in the Brčko District of BiH
Edisa Puška, Adis Puška · Education Science and Management · 2024
The selection of appropriate digital platforms (DPs) for enhancing the learning process at universities in the Brčko District, Bosnia and Herzegovina (BiH), was explored through the application of fuzzy multi-criteria decision-making (MCDM) methods.This region, with a rich academic heritage, presents a complex landscape of available DPs, each offering varying features and functionalities.Given the diversity of platforms and evaluation criteria, expert-based fuzzy methods were employed to assess and rank potential DPs.Specifically, the Simple Weight Calculation (SiWeC) method was utilized to determine the relative importance of the evaluation criteria, while the Compromise Ranking of Alternatives from Distance to Ideal Solution (CRADIS) method was applied to rank the platforms based on their proximity to an ideal solution.Expert evaluations from three universities in the region indicated that key characteristics of effective DPs include high interactivity, customizable user interfaces, and advanced tools for monitoring student progress.The results highlighted that DPDL 4 emerged as the highestranked platform, followed closely by DPDL 1.These findings underscore the significance of integrating interactive and customizable features in DPs to enhance the educational experience.This research contributes to the optimization of e-learning environments at universities in the Brčko District, thus supporting the region's efforts to improve academic competitiveness and attract prospective students.