Effect of both the 9S management theory and the hierarchical management model on management of intensive care unit

Mengmeng Pan, Xiaoying Zeng, Huirong Liu, Xiaomin Zheng · Revista da Escola de Enfermagem da USP · 2024

OBJECTIVE: To explore the effect of the 9S management theory plus hierarchical management model on the management of intensive care unit (ICU). METHOD: Ninety patients hospitalized in ICU from January 2021 to January 2023 were selected and divided into a control group (n = 45) and a study group (n = 45) according to different ward management methods. The management lasted for one month. The ward management quality score, nursing quality score, level of comfort, severity of disease, and incidence of adverse events were compared between the two groups. RESULTS: The study group had higher ward management quality scores of all items than those of the control group after management (P 0.05). CONCLUSION: Both the 9S management theory and hierarchical management model can effectively improve the ward management quality and nursing quality in ICU management.

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