MyRailGuide – Railway Enquiry System: An Artificial Intelligence Approach
Leena I. Sakri, S. R. Biradar, Viraj Barge, Rohit Padaki, Anish Hegde · 2024
MyRailGuide is an interactive Android app designed to enhance train travel experiences. It offers easy access to PNR status, real-time alerts on train schedules and delays, train timetables, and emergency contact numbers. The app features an AI-based chatbot for personalized customer service and voice-based interactions for hands-free use. It also supports QR code ticketing, promoting paper-free travel and environmental conservation. Users can submit feedback and complaints directly through the app.