Integrating Design Thinking into Software Process Improvement
Anum Khalid, Amber Sarwar Hashmi, Azaz Ahmed Kiani, Syeda Mariam Muzammal, Noor Zaman Jhanjhi, Ruqia Bibi, Sandeep Kumar · 2024
The need for software improvement is growing widely due to the demand for technology development. The issues that arise by expanding the software processes in the workplace are expense, lack of understanding, time constrained, and lack user experience. This research paper focuses on proposing a framework for integrating design thinking into software process improvement. The secret to project success may lie in fusing methodological and reusable approaches with human-centric techniques. A mixed-methods research strategy is proposed to compile thorough information and reach conclusions. In addition, it incorporates components of both qualitative and quantitative research (secondary research and descriptive analysis). The assumption is that the existing model significantly affects the user satisfaction variable. This indicates a statistically significant association between the individual's experience (number of years) and design thinking integration into the software process improvement. The variables in the proposed model and the dependent variable user satisfaction accounts for 6.1