Systematic Literature Review of Blockchain Applications: Insights from India's Case Study
Jessicania Windari, Adam Fahsyah Nurzaman, Raihand Ramadhani Abdul Sayeed · 2024
The insurance industry has recently experienced a notable surge in adopting blockchain technology, revolutionizing company operations by enhancing security, transparency, efficiency, and overall effectiveness. Blockchain integration has played a pivotal role in reshaping the insurance landscape, particularly in managing vast amounts of data, ensuring transparency, and bolstering security measures. However, a comprehensive examination incorporating the People Process Technology framework is essential to gain a deeper understanding of the multifaceted impact of blockchain within the insurance sector. Key areas requiring further exploration include the transparency of products and insurance processes and the development of robust policies, particularly in domains such as health insurance. By delving deeper into the interplay between insurance practices and blockchain technology through the lens of People Process Technology, the industry stands to evolve further, elevating the standard of insurance services provided to consumers. Bibliometric analysis underscores the increasing significance of blockchain technology within insurance literature, underscoring the imperative for collaboration and knowledge sharing among industry experts to advance insights into the transformative role of blockchain in insurance operations.