11 Ethics Case Studies of Artificial Intelligence for Library and Information Professionals
Andrew Paul Cox · 2024
As well as offering exciting opportunities to increase access to knowledge, artificial intelligence (AI) poses many ethical issues related to bias, transparency, explainability and accountability, privacy, safety and security, and impacts on human choice and freedom. This chapter elaborates on the issues and explores how ChatGPT as an example of an AI poses many of the issues. Although high level professional codes of ethics assert relevant principles, they do not directly explain how to respond to the emerging AI concerns. Ethics scenarios can however provide short, relatable stories that pose the key dilemmas in a way which will illuminate the problems and prompt discussion. The chapter describes eight scenarios which pose the key dilemmas around AI in ways relevant to library and information professionals. The scenarios are publicly available for reuse on a CC-BY-SA licence.