Awkward or Acceptable? Understanding the Bystander Perspective on the Ubiquity of Cross Reality in Ambiguous Social Situations
Bingqing Chen, Yue Li, Botao Amber Hu, Yilan Elan Tao · 2024
We explore the use of Cross Reality (CR) technologies in ambiguous social situations, addressing the emotional responses of both users and bystanders. Through two preliminary studies, we examine the concept of vicarious awkwardness - how bystanders perceive and react to the actions of CR users. Our findings highlight the nuanced dynamics of social interactions in environments where the purpose of CR device usage is unclear. We argue that for CR to achieve broader acceptance, it is essential to design implicit interaction techniques and provide signifiers that facilitate understanding among bystanders regarding the intentions behind CR usage. By focusing on the subtleties of awkwardness and acceptability, this research aims to bridge the gap in current literature about the social implications of CR technologies. Ultimately, we advocate for strategies that enhance the social acceptability of CR, ensuring that both users and bystanders can navigate these interactions with greater ease and understanding. This work contributes to the ongoing dialogue about the integration of immersive technologies into everyday life towards the ubiquity of CR.