Blockchain use in high-tech supply chain: a new perspective of the unified theory of acceptance and use of technology

Amira Khelil, Yasmine Snene Manzli, Anissa Louzir Ben Hassine · Journal of Science and Technology Policy Management · 2024

Purpose This study aims to investigate the impact of blockchain use on the performance of supply chain in the high-tech industry and to elucidate the main factors that drive managers to adopt blockchain in high-tech firms. Design/methodology/approach This study adopts the unified theory of acceptance and usage model and extends it with external constructs such as “Trust,” “Technology Readiness,” “Compatibility” and “Awareness.” The paper uses a quantitative and exploratory approach, collecting and analyzing data from 250 high-tech firms worldwide, using the partial least squares structural equation modeling approach. Findings The findings emphasize the strategic importance of blockchain for supply chain performance in these firms. Furthermore, the results indicate that facilitating conditions, ease of use, technology readiness, compatibility and subjective norms are key enablers for blockchain adoption in high-tech firms. Originality/value This research advances the literature on technology adoption in the supply chain field, with special focus on blockchain. The field is strengthened by investigating the determinants and barriers to adopting technology within high-tech firms, emphasizing the necessity of developing blockchain literacy for successful international transactions.

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