Leveraging AI for Improved User Feedback in Mobile Survey Video Prototypes
Yue Zhang, Andrea Miotto · 2024
This paper explores the transformative impact of artificial intelligence (AI) on user feedback collection, particularly focusing on the transition from traditional textual surveys to video-based prototypes with AI-generated voiceovers. As digital landscapes evolve, the methods for capturing user feedback must adapt to meet changing user preferences and technological capabilities. We propose that integrating AI technology in survey design not only enhances the accessibility and engagement of surveys but also significantly reduces the cognitive load on respondents.