Customized language models for tourism management: Implications and future research

Aarni Tuomi, Iis P. Tussyadiah, Mário Passos Ascenção · Annals of Tourism Research · 2024

• Tourism stakeholders are increasingly using generative artificial intelligence. • Customized language models facilitate new forms of interaction. • Example use-cases and implications for tourism management are discussed. • A preliminary future research agenda is developed.

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