Out of The Box, Onto the Screen: Insights from an OOBE Study of the Xbox Adaptive Controller
Carmen A. Van Ommen, Corey Walton, Amanda Dhanpaul, Isabella Curtorillo, Barbara S. Chaparro · Proceedings of the Human Factors and Ergonomics Society Annual Meeting · 2024
This study investigates the Out-of-Box Experience (OOBE) of the Xbox Adaptive Controller and Logitech Gaming Kit, focusing on users with varying levels of disability and gaming experience. Fifteen participants were recruited from a university population and had varying levels of gaming and disability experienced. The study observed participants’ interactions with the packaging, instructions, and setup process for both the controller and the switch kit. The Xbox Adaptive Controller received positive feedback for its easy-to-open packaging, aesthetically pleasing design, and a relatively easy setup and use process. However, weaknesses included a lack of clear information on functionalities of additional switches, difficulties with cable management, and unclear instructions with a reliance on diagrams Incorporating individuals with diverse gaming backgrounds and experience with disability throughout the design process can help identify challenges and opportunities for a wider range of users.