How to Assess the Usability of Virtual Reality (VR) systems for Implementation in Product Development Processes
Hans-Patrick Balzerkiewitz, Carsten Stechert · Procedia CIRP · 2024
In modern product development, software tools have become indispensable. CAD-supported design or calculations using FEM software are commonplace. Since around 2016, HMD based virtual reality (VR), has been pushing its way into development departments. Especially with new software tools like VR, it is important to take a close look at usability. Only with usable software tools is it possible to work efficiently and reduce usage barriers (such as lack of acceptance by employees). VR in particular poses a challenge, as there are no standardized input devices for controlling the software. In addition, VR software dialogs are explicitly excluded in existing usability guidelines. This paper is intended to be the starting point for the development of a framework for the usability design of VR software systems. First, the existing literature is systematically classified using keywords. The most significant publications are thoroughly analyzed to clearly identify gaps in the research landscape. Second, existing guidelines such as ISO 9142 are examined and analyzed. Gaps and problems in the usage of these guidelines in the field of VR are identified. Subsequently, possible solutions and recommendations for the development of a VR-specific guideline are presented.