Blockchain in tourism
Fatima Zahra Fakir, Erdem Baydeni̇z · 2024
This chapter delves into the specific challenges faced by the tourism industry, focusing on issues related to security, trust, and sustainability. It explores how blockchain technology can address these challenges by providing immutable and transparent transaction records, thereby enhancing transparency and trust. A detailed case study examines real-world implementations of blockchain in tourism agencies worldwide, demonstrating the practical benefits and impact of this technology. Through these examples, the chapter illustrates how blockchain can improve operational efficiency and customer trust in the tourism sector. This analysis prepares readers to understand the transformative potential of blockchain in tackling the key issues that hinder the growth and sustainability of the tourism industry.