Neighborhood-Based Collaborative Filtering for Conversational Recommendation
Zhouhang Xie, Junda Wu, Hyunsik Jeon, Zhankui He, Harald Steck, Rahul Jha, Dawen Liang, Nathan Kallus, Julian McAuley · 2024
Conversational recommender systems (CRS) should understand users’ expressed interests, which are frequently semantically rich and knowledge-intensive. Prior works attempt to address this challenge by using external knowledge bases or parametric knowledge in large language models (LLMs). In this paper, we study a complementary solution, exploiting item knowledge in the training data. We hypothesize that many inference-time user requests can be answered by reusing popular crowd-written answers associated with similar training queries. Following this intuition, we define a class of neighborhood-based CRS that makes recommendations by identifying items commonly associated with similar training dialogue contexts. Experiments on Inspired, Redial, and Reddit-Movie benchmarks show our method outperforms state-of-the-art LLMs with 2 billion parameters, and offers on-par performance to 7 billion parameter models while using over 170 times less GPU memory. We also show neighborhood and model-based predictions can be combined to achieve further performance improvements1.