Developing a Checklist for Non-expert in UX Writing to Utilize Generative AI Tools
So Yeon Heo, Yeon Kyung Ku, Ji Hyun Lee · Korea Institute of Design Research Society · 2024
With the rise of generative AI tools, their use in UX writing has become widespread. However, AI-generated UX writing often has limitations, requiring human UX writers to review and refine the results. Experienced UX writers can critically use these tools, but novices may struggle to address the AI's shortcomings. This study gathered insights from professional UX writers and developed 24 checklist items to help beginners critically evaluate and improve AI-generated UX writing. The goal is to assist novice writers in producing higher-quality results with the help of AI tools.