Software Development Based on Sign Language Video Integration to Increase Accessibility of Port Information for the Deaf in Sanur-Bali
Decky Cipta Indrashwara, Md Wira Putra Dananjaya, I Gede Fery Surya Tapa, I Nyoman Indra Kumara, Dewa Ayu Trisna Adhiswari Wedagama, I Komang Agus Ariana · 2024
This research focuses on Sanur Harbor, an inter-island ferry port located in southern Bali. The majority of visitors to Sanur Harbor are tourists who want to travel to Nusa Penida Island. At this port, facilities are available in the form of a Public Address System (PAS) and Information officers whose job is to provide information regarding the arrival and departure of ships. However, the effectiveness of this facility is limited for deaf people. Deaf people often have difficulty getting this information independently and often have to rely on manual assistance from officers. This research aims to develop software based on sign language video integration which aims to increase the accessibility of departure and arrival information at Sanur Harbor for deaf people in Bali. The software development method uses a user-centered design development approach which involves the stages of needs analysis, design, implementation, and evaluation. Sign language videos will be integrated into the software as a medium to convey important information about ship departure and arrival schedules, travel routes, pier names, fast boat names, and other important information to deaf users. Evaluation is carried out through user testing and collecting feedback from users regarding understandability, usability, and user satisfaction with the software being developed. It is hoped that the results of this research can make a positive contribution to increasing information accessibility for deaf people in Sanur Harbor and can become a basis for developing similar technology in other locations.