INFORMATION EXTRACTION FROM THE REVIEWS OF AI APPLICATIONS USING SAS TEXT MINING PROCESS
Issues in Information Systems · 2024
The recent surge in AI advancements, particularly generative AI, has grabbed the attention of major tech companies who are all striving to integrate it seamlessly into their products.This highlights the need to evaluate the various AI products on the market and identify the features that resonate most with users.SAS Enterprise Miner, a powerful text analysis tool, can be used to uncover hidden insights from user reviews.In this study, we will leverage various SAS functions to analyze reviews of different AI applications.By analyzing these reviews, we aim to pinpoint the unique strengths of these AI applications and propose improvements for existing ones.Furthermore, we hope to shed light on the potential social and economic impacts of these advancements based on our findings.