Beyond User Experience: Technical and Contextual Metrics for Large Language Models in Extended Reality
Yiliu Tang, Jason Situ, Yun Huang · 2024
Spatial Computing involves interacting with the physical world through spatial data manipulation, closely linked with Extended Reality (XR), which includes Virtual Reality (VR), Augmented Reality (AR), and Mixed Reality (MR). Large Language Models (LLMs) significantly enhance XR applications by improving user interactions through natural language understanding and content generation. Typical evaluations of these applications focus on user experience (UX) metrics, such as task performance, user satisfaction, and psychological assessments, but often neglect the technical performance of the LLMs themselves. This paper identifies significant gaps in current evaluation practices for LLMs within XR environments, attributing them to the novelty of the field, the complexity of spatial contexts, and the multimodal nature of interactions in XR. To address these gaps, the paper proposes specific metrics tailored to evaluate LLM performance in XR contexts, including spatial contextual awareness, coherence, proactivity, multimodal integration, hallucination, and question-answering accuracy. These proposed metrics aim to complement existing UX evaluations, providing a comprehensive assessment framework that captures both the technical and user-centric aspects of LLM performance in XR applications. The conclusion underscores the necessity for a dual-focused approach that combines technical and UX metrics to ensure effective and user-friendly LLM-integrated XR systems.