The Use of Chatbot and its Impact on Academic Achievement
A B Barros Gabriella, Anderes Gui, Razib Chandra Chanda · 2024
In recent years, the adoption of chatbot technology has garnered significant interest for its potential to revolutionize various domains, including education. This study aims to analyse the use of chatbots, specifically ChatGPT, and their impact on students' academic achievement in learning programming languages. The research investigates the influence of AI chatbots on learning motivation, self-efficacy, and academic achievement. Data collection was conducted using purposive sampling techniques, with a questionnaire prepared via Google Forms. Invitations to participate in the survey were distributed through social media platforms such as email, WhatsApp, Facebook, and Instagram. The study targeted students in the JABODETABEK area pursuing bachelor's or associate degrees, with a total of 400 respondents participating. To analyse the data, SmartPLS Version 4.0 was utilized. The results indicate that the use of ChatGPT positively impacts students' learning motivation. Increased learning motivation, in turn, positively influences students' academic achievement. Additionally, self-efficacy has a significant positive effect on academic achievement. The findings of this study provide valuable insights for stakeholders aiming to make chatbots more user-friendly for students to enhance their academic performance. Furthermore, these results enrich the existing literature on chatbot use with valuable information that can serve as a reference for future studies.