The Role of Emotional Intelligence in Industry 5.0
Kanchan Naithani, Yadav Prasad Raiwani, Shrikant Tiwari · Advances in computational intelligence and robotics book series · 2024
Emotional intelligence (EI) is key to the success of Industry 5.0's combination of AI, digital technologies, and human cooperation. This chapter offers an overview of EI's pivotal role in shaping Industry 5.0, examining its influence on organizational dynamics, team interactions, and leadership. It explores EI's impact on decision-making, algorithmic processes, ethics, and crisis management. By delving into the essential function of EI, this work presents an overview that highlights its impact on team dynamics, leadership styles, and overall organizational dynamics. Furthermore, the study examines how EI influences crisis management, algorithmic processes, ethical considerations, and decision-making within Industry 5.0 environments. Additionally, this chapter serves as a foundation for future investigations regarding strategic approaches, smart system designs, and leadership development pertinent to Industry 5.0. Through both scholarly findings and practical examples, this chapter provides a well-grounded comprehension of EI's importance during this transformative era.