Enhancing Intent Acquisition and Translation with Large Language Models and Intelligent Chatbots: A DHCP Use Case
Stefano D’Urso, Mattia Fontana, Barbara Martini, Filippo Sciarrone · 2024
Intent-based Networking (IBN) has emerged as an innovative approach to automate the provisioning of network services while simplifying the interaction between the users and the network, allowing users (e.g., administrators) to define high-level desired outcomes (i.e., intents), and translating expressed intents into automated network configurations. One of the main challenge in IBN is the correct acquisition of the user intents and subsequently the accurate translation into actionable configurations to enforce into the network. Despite some efforts in improving user-to-IBN system interaction, a gap still remains in ensuring satisfactory user experiences and contextually appropriate and coherent responses or translation results. To this purpose we consider using recent advancements in Generative AI, and in particular in Large Language Models, a promising approach to enhance IBN in the scope of intent acquisition and translation. Accordingly, this work investigates the integration of IBN systems with LLM-based Conversational Agents (i.e., intelligent chatbots), on the one hand to enhance the user experience while injecting intents and, on the other hand, to assure an accurate understanding of user intents and their translation into a coherent set of network configurations, which are generated automatically. The chatbot operation according to the proposed approach is illustrated in a DHCP configuration use case.