Exploring the Influence of Cloud Computing on Workflow Efficiency in Public Administration
Mona Jha, Rahul Kumar Jha · Recent Research Reviews Journal · 2024
This review examines the impact of cloud computing on public administration workflow efficiency, highlighting its potential to improve service delivery, optimize costs, and promote innovation. It provides a comprehensive evaluation framework for assessing efficiency, highlighting case studies of the UK Government Digital Service and Estonia's e-government initiatives. Despite challenges like security and data privacy, the study suggests promising future prospects, including hybrid cloud solutions and AI integration.