ARTIFICIAL INTELLIGENCE BASED ACADEMIC LIBRARIES: A REVIEW
Harihararao Mojjada, S. Siva Krishna · 2023
The idea of implementing artificial intelligence in academic libraries is gaining momentum worldwide. Intelligent and automated systems integrated with machine learning algorithms have the capability to analyse data, find and retrieve information accurately and quickly, and provide relevant recommendations based on user behaviour. The implementation of such systems can significantly improve user satisfaction and experience by enabling more efficient access to resources, enhancing personalized searching, reducing processing time for content management tasks, and enabling faster query resolution. Additionally, AI-powered smart libraries can help institutions become more cost-effective while there are challenges around embracing this technology due to concerns about privacy breaches; however, it is believed that the benefits outweigh such risks. This study focuses to make an overall view on the potential for employing AI in academic libraries throughout the LIS domain to enhance library services by creating smart libraries that can better cater to the needs of their users. In this chapter, we will explore origin, types, importance, benefits and challenges of using AI in academic libraries, as well as the different applications of AI in cataloguing and metadata management, information retrieval and recommendation systems, user services and support, and future directions and possibilities. This chapter also will converse the ethical, legal, and social implications of AI in academic libraries, future of AI based academic libraries in India, role of librarians, etc.,