Multivocal Literature Review on DevOps Critical Success Factors
Nasreen Azad, Sami Hyrynsalmi · 2024
DevOps is a methodology that seeks to unify development and operations teams in organizations, aiming to facilitate faster software delivery and promote collaboration to build a positive company culture. Our research aims to investigate the current state-of-the-art of DevOps, align academic research with industry practices, and identify critical success factors. We conducted a comprehensive literature review using a variety of databases and search engines, which revealed that several factors are essential to the success of DevOps, including DevOps culture, automation processes, continuous integration, and deployment, monitoring, and feedback, standardization with tools, team leadership, and DecSecOps for security issues. While DevOps has gained significant attention, it remains essential to understand practitioners’ perspectives. Our research has the potential to strengthen the concepts and ideas of critical success factors, broaden DevOps practices and perspectives for professionals, and enhance academic knowledge in this area.