AI Chatbots in English Language Learning: A Critical Review
Lam Thi Quynh Anh · Journal of Knowledge Learning and Science Technology ISSN 2959-6386 (online) · 2024
AI chatbots are an AI-driven platform. AI chatbots help students set goals and improve their English learning outcomes by leveraging data through machine learning. Machine learning is one of the applications of AI. It is the process of using mathematical models of data to help computers learn without direct instruction. Machine learning algorithms improve their performance over time as they have more data. Machine learning is similar to how students learn English on their own. Students' English ability improves over time as they are able to learn on their own and are exposed to English (outside the classroom). This article details an innovative approach to English learning based on machine learning. It also introduces the potential of a student-centered approach that incorporates the use of AI chatbots.