MODELING, ANALYSIS AND FABRICATION OF HOTEL SERVICING ROBOT
Dr V Hari Kiran, Sivasankara Raju Rallabandi, A N S Surya Prakash, N V Ashok Kumar, S Rishikesh · 2023
The research intends to provide a framework for long-term growth in the hospitality sector, which is now experiencing a severe scarcity of workers. The study establishes causal links between the features of a serving robot, customer satisfaction, risk aversion, perceived value, and the likelihood of a return visit. Furthermore, it is crucial that contentment has a positive impact. Several significant theoretical and practical implications that can contribute to the sustainability of restaurants are offered in light of these findings. Rapid developments in AI, smart sensors, big data analytics, and robotics have led to their widespread use in the service industry, where they are used to perform a variety of activities. The main goal of putting robots to work has been to increase output, but the COVID-19 pandemic has made a more urgent goal: providing contactless services to keep people from being alone. Data from actual hotel guests is used in this investigation of how well robots can serve customers. The objective of this project is to build a robot waitress capable of taking and fulfilling guest orders in a hotel.