Adapt Tool for Capturing Reviews to Provide a Better Optimized Solution
B. S. Shylaja · International Journal for Research in Applied Science and Engineering Technology · 2024
Abstract: The aim of the project is to create a tool for capturing reviews to provide a better optimized solution for users to analyse the sentiments of the product and make informed decisions. According to Pattern.com, 93% of consumers read reviews before making a purchase, and 68% form an opinion based on just 1–6 reviews. Accordingly, when a user wants to purchase a product can use this tool to analyse the reviews of that product in a graphical representation with nodes and edges. The nodes represent the attributes, colour represents the sentiment and size represent the confidence of the attribute. With features like data visualization, interactive reporting, and responsive tools for direct responses to reviews, businesses can navigate the intricacies of online reputation management.