Calibration and context in human evaluation of machine translation

Rebecca Knowles, Chi-kiu Lo · Natural language processing. · 2024

Abstract Human evaluation of machine translation is considered the “gold standard” for evaluation, but it remains a challenging task for which to define best practices. Recent work has focused on incorporating intersentential context into human evaluation, to better distinguish between high-performing machine translation systems and human translations. In this work, we examine several ways that such context influences evaluation and evaluation protocols. We take a close look at annotator variation through the lens of calibration sets and focus on the implications for context-aware evaluation protocols. We then demonstrate one way in which degraded target-side intersentential context can influence annotator scores of individual sentences, a finding that supports the context-aware approach to evaluation and which also has implications for best practices in evaluation protocols.

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