Team-Based Management of High-Priority In-Basket Messages
Gregory Shumer, Anup Bhandiwad, John Holkeboer, Lauren Marshall · The Annals of Family Medicine · 2024
A great contributor to primary care physician (PCP) burnout is the inability to “unplug” from the electronic health record (EHR) for fear that urgent patient messages may be missed.[1][1] If a PCP is not checking the EHR regularly, urgent patient concerns may go unanswered for more than 24 hours