Natural and Emotional Interaction Techniques with AI for Smart Services
Cuixia Ma · 2024
This chapter presents user-centered smart service interaction research. It first discusses human–computer interaction, especially natural interaction for various smart services to enable common unskilled computer users supported by emotional design and user-experience design principles. The user-oriented services with affective computing capability are then studied with user’s intent and emotional recognition, followed by a case study on emotion regulation services. Furthermore, sketch-based interfaces for smart information retrieval services are investigated and demonstrated with examples.