Human Resource Management Insights on Social Robots Integration in the Workplace
Manvinder Singh, Nilesh Arora · Advances in logistics, operations, and management science book series · 2024
The research delves into the significance of efficient alliance amongst people & robots. After examining literature on HRM practices, it became evident that there is a notable gap in research concerning teamwork dynamics with social robots and their managerial oversight. To address this gap, the study scrutinizes the determinants that shape individuals' willingness to collaborate with social robots. Employing a structured methodology, the research focuses on key factors such as Performance Expectancy, Trust, Effort Expectancy, and peer and managerial endorsements. These elements collectively influence an individual's inclination or intention to engage with an interactive robotic companion based on their relational preferences. The findings underscored that individuals' perceptions of their task proficiency, perceived effort, and apprehensions about technology significantly shape their willingness to engage with social robots.