Issues Related to Chatbots
Pankaj Bhambri, Sita Rani · Advances in computational intelligence and robotics book series · 2024
The discourse encompasses multifaceted aspects, beginning with an examination of user-centric challenges. The text delves into issues such as natural language understanding limitations, context awareness, and the ethical considerations surrounding user privacy and data security. Furthermore, the chapter provides insights into technical challenges, addressing the complexities of designing robust algorithms, optimizing response generation, and mitigating biases within chatbot interactions. The chapter finishes by highlighting the significance of continuous research and development in order to address the obstacles and fully use the capabilities of chatbot technology in various applications, as the chatbot landscape continues to expand. This chapter provides a valuable resource for developers, researchers, as well as practitioners in the discipline of chatbot technology. It offers a detailed understanding of the complex challenges that need to be addressed in order to improve user experiences and responsibly implement emerging chatbot technologies.