Chatbot Concepts and Basics
Dina A.M. Darwish · Advances in computational intelligence and robotics book series · 2024
A computer program that acts as if it is having a conversation with a human end user is known as a chatbot. Even while not all chatbots have artificial intelligence (AI), most current chatbots employ conversational AI methods like natural language processing (NLP) in order to comprehend the user's inquiries and provide automated replies to such inquiries. Such technologies often make use of facets of deep learning and natural language processing; nevertheless, chatbots that are far simpler have been present for decades prior to the advent of such technology. This chapter discusses chatbots' characteristics, how they work, and other topics related to chatbots.