ONLINE STUDENT GRIEVANCE REDRESSAL SYSTEM
Monali Mankar · INTERANTIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ENGINEERING AND MANAGEMENT · 2024
A dispute that develops at any level of an organization is referred to as a grievance. A student's community is the most exposed entity in an educational organization. Many times, students are unable to state their issues and sometimes fail to seek out proper support for the problem they are having in a collegey. On analyzing the above mentioned problems we designed Grievance redressal cell to deal with the grievance and to seek the redressal. This cell is not only for the students but also for the staff members and clerks of our college. The web application builds a platform for the all members of the college to lodge the arising conflicts in their daily walk of lives. In the web application students can address their complaints which are forwarded to the Grievance Redressal Committee. The Committee will forward the valid complaints to the Institute or Department supporting the sensitivity. The Institute or Department will take action and update the status which can be viewed by the students. This project provides transparency to the students which can be incorporated to supply solutions to the students. Keywords: Grievance, redressal, web application, Grievance redressal committee.