Deploying HR-bot in e-HRM for elevated employee experience: Case study in Manipal hospitals
Syed Rizwan Naqvi, Puja Sareen, Aiman Naqvi · AIP conference proceedings · 2024
Automating processes with artificial intelligence (AI), chatbots, and other technological innovations have created new opportunities.We examined the deployment of an HR (Human Resource) Bot in the modern HR context, along with its immediate causes and implications.Case-based analysis of Manipal hospitals is the research philosophy employed in the study.The current exploratory study relies on secondary data.The study's findings demonstrate the enhancement of employee experience by using AI-based HR bots.Future researchers may include quantitative testing of the proposed design of a pleasant employee experience.