User Experience Evaluation of The D'Fastint Application using The User Experience Questionnaire
Daffane Aurelia Maharani, Mirza Ramadhani, Mutiara Puspitasari Wulandari, Rania · 2023
Interior architecture, a dynamic field meeting evolving community needs, plays a pivotal role in enhancing built environments. D'Fastint, an interior design services provider, developed a mobile app for client interactions. Before its full release, a comprehensive User Experience (UX) evaluation via the User Experience Questionnaire (UEQ) was conducted. The primary goal was to assess user satisfaction, pinpoint areas lacking in meeting expectations, and plan improvements. The evaluation revealed that the Novelty dimension scored the lowest average (1.234), while the Attractiveness dimension scored the highest (1.677). Overall, users expressed satisfaction, happiness, and motivation with the D'Fastint app. This research provides a novel perspective on interior architecture services and mobile app utilization, addressing unique user needs and preferences. In the context of related works, our study enriches the discourse on UX evaluations and their implications for mobile apps in interior architecture services. It emphasizes the significance of preemptive evaluation and continuous improvement for exceptional user experiences.