Turn-Taking and Backchannel Prediction with Acoustic and Large Language Model Fusion
Jinhan Wang, Long Chen, Aparna Khare, Anirudh Raju, Pranav Dheram, Di He, Minhua Wu, Andreas Stolcke, Venkatesh Ravichandran · 2024
We propose an approach for continuous prediction of turn-taking and backchanneling locations in spoken dialogue by fusing a neural acoustic model with a large language model (LLM). Experiments on the Switchboard human-human conversation dataset demonstrate that our approach consistently outperforms the baseline models with single modality. We also develop a novel multi-task instruction fine-tuning strategy to further benefit from LLM-encoded knowledge for understanding the tasks and conversational contexts, leading to additional improvements. Our approach demonstrates the potential of combined LLMs and acoustic models for a more natural and conversational interaction between humans and speech-enabled AI agents.