The Use of Digital and Disruptive Technologies in the Artificial Intelligence Era
José́ G. Vargas-Hernández, Selene Castañeda-Burciaga, Omar A. Guirette-Barbosa, Omar Cristian Vargas-González · Advances in logistics, operations, and management science book series · 2024
This study aims to analyze the emergent and disruptive digital technologies in an era of artificial intelligence (IA). It departs from the assumption that the emerging technologies create both opportunities and challenges with an impact on individuals, organizations, institutions, and society at large in terms of bias, surveillance, hacking, etc. The method employed is the critical analysis based on the recent developments reported in scientific literature. It is concluded that control over the ethical disruption of digital technologies and more specifically artificial strategy must require a digital conversation and leadership about acceptable ethical behaviors under the assumption that digital transformation cannot be interrupted and must be guided by humans.