The Influence of Generative AI on Interpersonal Communication Dynamics
Sumeyya Akdilek, Ibrahim Akdilek, Narissra M. Punyanunt-Carter · Advances in educational technologies and instructional design book series · 2024
In this comprehensive exploration, the interaction between generative AI and interpersonal communication is examined. The initial sections delve into the characteristics and limitations of AI-generated responses, highlighting the challenges of context and non-verbal cues interpretation. The potential for AI-driven interpersonal skill development is presented. The discussion progresses to address the changing dynamics in the classroom, contrasting traditional communication training with AI-augmented methods. The efficacy of AI in group discussions and role-plays is assessed, with a central focus on whether AI augments or diminishes human connections. The final sections explore the potential of generative AI in reshaping our understanding of effective communication and the necessity for educators to uphold the human element while leveraging AI's skill-enhancing capabilities. This comprehensive review offers insights into the evolving landscape of AI and interpersonal communication, shedding light on its opportunities, challenges, and the path forward.