Stakeholder Vision: Empowering Project Managers with Software Tools for Success
Jayaprakash Ponnada, Bazilah A. Talip, Farahwahida bt Mohd · 2024
A stakeholder is most categorized as the most influential individual, group, or organization that is considered a direct impact by the project's outcome. It's clearly understood that the project manager's job is to manage and shape these relationships to create as much value as possible for stakeholders and to manage the distribution of that value [1]. Stakeholder communication is a top priority and considering that their interest's conflict, the project managers must find a way to re-think problems for effective decision making. This study discovered that IT Projects are still failing even though we have many theories and approaches that can be adopted. This is because the lack of communication with stakeholders can impact the project's success. Seven IT project managers in Malaysia have participated in this study. Thematic analysis has been adopted to determine the critical success factor in project stakeholder management. This study yields an exciting finding that IT project manager competency influences their communication with stakeholders. Subsequently, an effective communication strategy with a new risk assessment that emerged from this study can benefit decision-making.