An Overview of the Feasibility of Improving the Hospitality Supply Chain Through AI
Yufan Yao · Advances in Economics Management and Political Sciences · 2024
The epidemic has dealt a huge blow to the catering industry. It has led to the closure of tens of thousands of brick-and-mortar restaurant economy. But the rise of AI is bringing huge changes to all aspects of society. A new industrial revolution is imminent. This is a good opportunity to use AI to reinvigorate the restaurant industry. The article suggests and proves the feasibility that the F&B industry should use AI wisely in forecasting demand, inventory management, raw material transportation, food safety, and customer service. So as to improve the operation efficiency of the catering industry supply chain, reduce operating costs, and achieve a certain degree of automation and intelligence. Keeping up with the progress of the times. At the same time, AI also brings problems such as data quality, data security, technology and personnel costs, lack of customer communication, and employee unemployment. However, according to the analyses, these problems are promisingly able to be solved properly eventually with the human acceptance of AI and social development.