User preferences for video conferencing using the analytical hierarchical process (AHP)
Hasan Mastrisiswadi, Berty Dwi Rahmawati, Astrid Wahyu Adventri Wibowo · AIP conference proceedings · 2023
The spread of the Covid-19 virus has changed the social order and led to the emergence of a new era.One of the new habits that emerged is the use of video conferencing for meetings and learning.There are many alternatives to video conferencing that can be found today.This study aims to determine user preferences for video conferencing with criteria based on web equal 4.0.the method used is the Analytical Hierarchical Process (AHP) method with the help of super decision software, which is free and easy to use.Based on the results of this study, it was found that the highest criterion preference was for information criteria followed by interaction and usability.Based on criteria, Google meet is preferred by users, followed by BBB and Zoom.Based on the sensitivity analysis results, it can be concluded that the value of alternative preferences for criteria will not change, regardless of the value of the criteria.