Call center with support for IP-telephony on the Intel Dialogic platform
Valerij N. Bondarenko, Н. А. Бондаренко · Electronics and Communications · 2010
The structure of Call-center with integrated IPtelephony application intended for the support of institutions widely using international telephone communications in their activity has been described. The Call-center allows to use a number of IP-telephony providers’ services for the costquality of connection index optimization