Artificial Intelligence: Prospects and Challenges for Library Services

Rudiansyah Rudiansyah · Advances in Social Science, Education and Humanities Research/Advances in social science, education and humanities research · 2023

Librarians need complex skills and abilities to collaborate and adapt, intending to use information and communication technology to manage information and serve users effectively.This paper analyses libraries' prospects and challenges in using artificial intelligence (AI).The research design was a literature study with data analysis using descriptive analysis methods.The results show that librarians' prospects and challenges are prioritizing traditional roles by providing physical facilities and libraries that understand the value of libraries.Libraries, in addition to facing rapid technological developments, also need to be prepared to meet changes in user behaviour that also change according to the times.Another challenge is an aspect of the library's mission, which is to develop and advance research.The open access movement is also one of the challenges the library must address immediately.Then, there is the challenge of accommodating the rapid changes in teaching, which are also greatly affected by the development of information technology today.

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