A Review of Fraudulent Practices in Healthcare Insurance and Machine Learning-Based Investigation Approaches
Aishat Salau, Nwojo Agwu Nnanna, Moussa Mahamat Boukar · 2023
Healthcare insurance fraud is a complex and costly problem that has become a concern globally. Traditional methods of detecting fraudulent claims and requests are time-consuming and often ineffective. Machine learning methods offer potential solutions to this problem by improving fraud investigation and prevention in health insurance systems. This paper presents a comprehensive review of machine learning-based approaches for addressing healthcare insurance fraud, as well as associated challenges and limitations. Despite limitations, our findings suggest that fraud could be effectively tackled by addressing the challenges identified. Areas for further research were also highlighted.