'SOS TUTORÍA UC’: A Diversity-Aware Application for Tutor Recommendation Based on Competence and Personality
Laura Achón, Ana De Souza, Alethia Hume, Luca Cernuzzi · 2023
SOS TUTORÍA UC’ is a student connection application aimed at facilitating academic assistance between students through external tutoring outside of the application. This study presents the development and validation of the experience in the application by evaluating the importance of incorporating the dimension of personality traits, according to the Big Five model, in the process of recommending students for academic tutoring. The goal is to provide support for students to find others with greater knowledge and with a personality that is “different”, “similar” or “indifferent” to their own preferences for receiving academic assistance on a specific topic. To achieve this, a responsive web application was designed and implemented, integrated with the WeNet platform, which provides various services for user management and user recommendation algorithms. The integration with the platform was successful in terms of components, and the results of the recommendation system testing were positive but have room for improvement seeking to better satisfy the personality requirement and allowing the requester to choose whether to diversify the recommendation by gender. Additionally, participants highlighted the importance of considering personality traits in the tutor-tutee matching process, expressing the desire for additional information and parameters to facilitate tutor selection, such as compatibility levels and more detailed personality trait profiles.