How AI Assistants Could Help Answer Patients’ Messages—and Potentially Improve Their Outcomes

Jennifer Abbasi, Yulin Hswen · JAMA · 2023

This Medical News article is an interview with John Ayers, PhD, MA, vice chief of innovation in the Division of Infectious Diseases & Global Public Health at the University of California, San Diego, the lead author of a recent study on chatbot responses to patient questions.

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