A Systematic Review of Communication Augmented by Human Intelligence and Artificial Intelligence

Afaq Ahmad, P. V. Satya Prasad · Advances in environmental engineering and green technologies book series · 2023

Artificial intelligence (AI) appears to have altered the entire process of processing and disseminating the information to larger audiences. The present study is intended to investigate the similitude, variance, and inferences of AI-driven communication in relation to human communication. This study explores AI-driven vs. human communication through a literature review, emphasizing human communication's unique ability to foster connections, empathy, trust, and authenticity. AI offers speed but lacks depth. Ethical concerns include privacy and misinformation. It highlights the importance of an ethical approach when using AI in communication.

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