Towards User-friendly Conversational Systems
Hiroaki Sugiyama, Ryuichiro Higashinaka, Toyomi Meguro · NTT technical review · 2016
Remarkable progress has been made with conversational systems in recent years, and they are becoming much more common.However, many problems remain to be solved such as errors in speech recognition and the narrow range of tractable dialogue topics.In this article, we introduce our efforts to improve the dialogue quality of our dialogue systems and to prevent dialogue breakdown using multiple dialogue robots.