Decision-Making Based on Information in Medical Media Resources
Masuma Huseyn Mammadova, Zarifa Gasim Jabrayilova, Nargiz Shikhaliyeva · 2023
The article proposes an approach for decision-making based on the information gathered from the medical social media environment. It develops an algorithm based on sentiment analysis and machine learning methods through the Valence Aware Dictionary and Sentiment Reasoner approach to select the best clinic based on patient reviews collected in medical media resources. The results of the experiment on patient reviews are presented in the cms_hospital_satisfaction_2020 database by the Kaggle company.